NHSN 043 - Medical Office Administration

Advisory: NHSN 042

This course is a practicum to complement NHSN 042 - Medical Office Procedures and Customer Service. Students engage in patient interaction simulations, applying customer service skills, and using computers in a medical/clinical setting. Students gain hands-on experience in scheduling appointments, working with electronic medical records, and establishing a fee schedule, and receive orientation to the Microsoft Office suite, electronic billing software, electronic medical record software, and telephone, fax, and email systems.