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AUTO 350 - Principles of Automotive Service Management

Unit(s): 3.0

Prerequisite:Enrollment requires an AS degree in Automotive Technology or similar field, and special approval from the Program Advisor
Advisory: PHY 120, ENGL 201 or ENGL 201H, MATH 130 or MATH 130H,MGMT 146

This course provides automotive technology students with a detailed, practical study of the management of an automotive and/or transportation-related business. The course is a practical and contextualized study of the importance of business practices of the automotive industry that have evolved from dealerships, franchises, and independently-owned service operations. Topics include automotive business regulations in the areas of competition, labor laws, securities regulation, consumer protection, and environmental laws. Emphasis is placed on automotive service basic business structures, ownership, and facilities; as well as service operations and management, financial and marketing issues, and customer/employee relations. Current automotive industry practices and relevant case studies are discussed and demonstrated throughout the course. The overall goal of this course is to have students apply and demonstrate knowledge and skills that will enable them to advance their employment in the vehicle sales and service fixed operations management spectrum.

About RHC

Rio Hondo College, serving the communities of El Monte, Pico Rivera, Santa Fe Springs, South El Monte, and Whittier for over 50 years.

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Rio Hondo College
3600 Workman Mill Road
Whittier, CA 90601

Phone: (562) 692-0921
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