Advisory: ENGL 035 or ENLA 100 or appropriate assessment; READ 043 or appropriate assessment; MATH 050 or MATH 050D or MATH 053 or appropriate assessment; CIT 051; LOG 105
Transfers to: CSU

This course is intended for students seeking a career in logistics or supply chain management. The course provides a study of the basic principles, objectives, and policies of a quality management program. Topics include the implementation of continuous quality improvement and the understanding of the various quality philosophies, such as Deming's 14 points, process management, ISO 9000 certification, Six Sigma efforts, the Baldridge award criteria, and an introduction to statistical process control.