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Certificate of Completion
Medical Office Assistant

The Noncredit Healthcare Clerical Medical Assistant program prepares students for a variety of non-clinical entry-level positions in the growing healthcare field. The program comprises several short-term vocational education opportunities that cover essential academic and practical training with a focus on employment readiness.  Instructors will provide theoretical knowledge in health sciences and offer guidance from their seasoned experience as health service professionals in various medical settings. Students who complete the proposed program’s 7-course sequence may earn up to 3 certificates: Certificate of Completion in Healthcare Foundations and CPR/Basic, Certificate of Completion: Medical Office Assistant, Certificate of Completion: Medical Billing Specialist.  All certificates are approved by the California Community Colleges Chancellor’s Office.  Students who complete the program’s full curriculum (NHSN 040, 032, NSCI 041, NHSN 042, 043, 044) may pursue an additional industry credential, Certified Professional Biller, by taking the certifying exam administered by AAPC (American Academy of Professional Coders).

Please contact the Student Success Team for this program if you have any questions.

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Sample Education Plan

CourseUnitsTypically Offered
Required Courses
NHSN 042 - Medical Office Procedure and Customer ServiceNC0.0
NHSN 042 - Medical Office Procedure and Customer Service (0.0 units)

This course is designed to develop professional skills and attitudes needed in a medical business environment. Topics include effective communication with patients and medical office staff, effective time management, scheduling appointments, greeting patients, telephone and email business etiquette, and adherence to Health Insurance Portability and Accountability Act (HIPAA) guidelines.

NHSN 043 - Medical Office AdministrationNC0.0
NHSN 043 - Medical Office Administration (0.0 units)

Advisory: NHSN 042

This course is a practicum to complement NHSN 042 - Medical Office Procedures and Customer Service. Students engage in patient interaction simulations, applying customer service skills, and using computers in a medical/clinical setting. Students gain hands-on experience in scheduling appointments, working with electronic medical records, and establishing a fee schedule, and receive orientation to the Microsoft Office suite, electronic billing software, electronic medical record software, and telephone, fax, and email systems.

Total Units:0.0 
Total Units for Medical Office Assistant program 0.0 
Required courses to receive a noncredit certificate.
NC Noncredit course
Advising Sheet:
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Program Learning Outcomes

About RHC

Rio Hondo College, serving the communities of El Monte, Pico Rivera, Santa Fe Springs, South El Monte, and Whittier for over 50 years.


Rio Hondo College
3600 Workman Mill Road
Whittier, CA 90601

Phone: (562) 692-0921
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